Beach Haven Frequently Asked Questions
Welcome to the Beach Haven Hotel FAQ. Here you’ll find everything you need to plan your stay in San Diego’s Pacific Beach—from parking and check-in to ocean access, family-friendly perks, and local dining. Think of it as your guide to a smooth arrival and an effortless beachside escape
Book NowFrequently Asked Questions
Why should I choose the Beach Haven in Pacific Beach?
Because we blend the ease of a beachside stay with the charm of boutique hospitality, all in one of San Diego’s most vibrant coastal neighborhoods. You’re just steps from the sand, within walking distance to local cafés, surf shops, and golden sunsets. Our spacious rooms, relaxed atmosphere, and welcoming team make it easy to feel at home the moment you arrive.
Why should I book directly with Beach Haven?
Booking directly through our website or by phone is the easiest way to secure your escape. You unlock exclusive direct-only packages you won’t find elsewhere, and you always have access to our full inventory of room types and dates. Best of all, if your plans change, modifying or canceling is simple and stress-free when you deal directly with our friendly team.
What makes Pacific Beach special compared to other San Diego neighborhoods?
Pacific Beach is where San Diego’s coastal spirit shines brightest—laid-back, colorful, and effortlessly walkable. You’ll find sandy shores, surf breaks, casual eateries, and a lively boardwalk just outside your door. Unlike downtown or resort-heavy areas, PB combines the energy of a beach town with the comfort of a neighborhood, making it the perfect place to experience local San Diego life while still being close to the city’s top attractions.
What attractions are nearby?
Guests love strolling along the Pacific Beach boardwalk, surfing at Tourmaline Surf Park, shopping on Garnet Avenue, or catching a sunset at Crystal Pier — all within walking distance. We’re also just a short drive from La Jolla Cove, SeaWorld, and downtown San Diego. We’re perfectly placed for exploring San Diego favorites:
- Mission Beach – .5 miles
- Belmont Park – 2 miles
- La Jolla Cove – 4 miles
- Balboa Park – 10 miles
- San Diego Zoo – 10 miles
- Gaslamp Quarter – 10 miles
- San Diego International Airport (SAN) – 10 miles
How close are you to the beach and boardwalk?
Beach Haven is just one block from the Pacific Ocean and the iconic Pacific Beach boardwalk. You can walk there in under two minutes—no shoes required.
Can I walk to restaurants and shops?
Absolutely. Pacific Beach is one of San Diego’s most walkable neighborhoods, with local coffee shops, taco stands, surf rentals, and boutiques all within a few minutes’ stroll.
Do you offer on-site parking?
Yes, we offer limited on-site guest parking at a low daily rate of $10, ensuring your arrival is as relaxed as your stay. It’s the best value for paid parking in the neighborhood, and spaces are available on a first-come, first-served basis. If you prefer to use complimentary street parking, our welcoming team is always happy to share local knowledge and guide you to the closest spots.
What is the Beach Haven Guest Portal?
The Guest Portal is our way of making your stay effortlessly welcoming. Use this personalized platform for digital check-in and to receive your digital key before you even arrive. It contains all hotel information and features direct messaging, so you can contact our team immediately for any request.
What types of rooms do you offer?
At Beach Haven, every room is designed for your coastal escape. We offer a selection of thoughtful spaces, from cozy Studios perfect for quick trips to expansive Suites with kitchenettes for families and longer stays. What makes us distinctly boutique? Each space features custom-designed furniture and hand-selected local photography, elevating your stay beyond the ordinary. You’ll find standard comforts like AC/Heat and flatscreen TVs, all wrapped in a polished, welcoming Pacific Beach vibe.
Is Beach Haven family-friendly?
Yes—our spacious rooms, quiet location, heated pool, and easy beach access make us a great choice for families visiting San Diego.
Do you charge extra for children?
At Beach Haven, we believe family getaways should feel easy and welcoming. That’s why we do not charge extra for children as additional guests. While many hotels add fees for kids above a certain age, we’ve chosen a different path—reflecting our commitment to being a family-friendly coastal escape. Your room rate covers the whole crew, so you can focus on making memories just steps from the sand.
Do you have a pool or hot tub?
Yes—our outdoor pool and relaxing hot tub are heated year-round and open daily. Perfect for a refreshing dip after the beach or a soak under the evening sky.
Do you provide beach chairs and towels?
We aim to make your stay seamless. Complimentary beach towels and a limited selection of chairs are available for guest use. Simply stop by the front office, and our team will be happy to assist you in checking out what you need for your time on the sand.
Do you provide a BBQ for your guests?
Yes, we feature a communal BBQ grill area near the pool deck—perfect for an easy beachside cookout. The necessary utensils are always available and can be quickly collected from our front desk team.
Do you offer free Wi-Fi?
Yes—free high-speed Wi-Fi is available throughout the hotel so you can stay connected, work remotely, or share your beach-day photos without interruption.
Can I stream my own shows and movies?
Absolutely. Every guest room features Google Cast, so you can stream your favorite shows, movies, and music from your own device directly to the TV.
What time is check-in and check-out?
Check-in begins at 4:00 PM, and check-out is at 11:00 AM. If you need extra time, please let us know—we do our best to accommodate early arrivals and late departures when available.
How do I modify or cancel a reservation I made directly with the hotel?
One of the perks of booking directly with Beach Haven is how easy and stress-free we make it for you to adjust your plans. To change or cancel your reservation, simply call us at +1 858-272-3812 or email us at gm@beachhavenhotel.com. We provide full support because you booked with us. If your reservation was made via an online travel agency or third-party, please contact them for assistance.
What is your cancellation policy?
Our standard rate allows cancellations up to 72 hours before arrival without penalty. Some promotional or discounted rates may carry different policies, such as being non-refundable or requiring longer notice. Because cancellation terms vary by rate plan, it’s essential to review the details for your selected option before booking. And if your plans change, we’re always happy to help
Do you require a deposit when booking?
For most reservations, a credit card guarantee is all that’s needed. Certain peak-season or special rates may require a deposit or full payment at the time of booking. Because deposit terms vary by rate plan, it’s essential to review the details for your selected option before booking your stay.
Do you allow pets?
We love furry friends, but pets are not allowed. We’re happy to recommend trusted local pet boarding and daycare. If you have a service animal, please contact the hotel upon reserving a room.

